Thank you for shopping at The Horizon Collections!
We are excited to deliver your beautiful Indian fashion finds to you. This policy outlines the shipping options and timelines you can expect when placing an order with us.
Shipping Partner:
We proudly partner with Shiprocket, a leading Indian e-commerce shipping aggregator, to ensure your order reaches you safely and efficiently.
Shipping Costs:
We offer a variety of shipping options to suit your needs and budget. The exact cost of shipping will be calculated at checkout and depends on the following factors:
Order weight and dimensions
Shipping destination (within India or international)
Chosen shipping method (faster methods typically have higher costs)
We may offer free shipping promotions from time to time. These promotions will be clearly displayed on the product page and at checkout.
Shipping Timelines:
Once your order is placed and payment is confirmed, it typically takes 5-6 business days for us to process and pack your order. For backorders, it will take 15-20 days to source and pack your order.
After processing, shipping timelines will depend on your chosen method and destination:
Domestic Shipping (India): Standard shipping typically takes 5-7 business days, while expedited options can deliver within 5-6 business days.
International Shipping: International shipping timelines vary depending on the destination country and chosen method. It can generally take anywhere from 7-15 business days or more.
Please note: These are estimated timelines and may be subject to unforeseen delays due to factors beyond our control, such as customs clearance procedures for international orders or occasional service disruptions by Shiprocket.
Tracking Your Order:
You will receive a shipment confirmation email with a tracking number once your order is shipped.
For information on our return and exchange policy, please visit our dedicated Returns & Exchanges page (link to be inserted).
International Shipping:
We are happy to ship your order internationally! Please be aware that you may be responsible for any customs duties or import taxes levied by your country. These charges are not included in the shipping cost and are the responsibility of the recipient.
We recommend familiarizing yourself with your country’s customs regulations before placing an international order.
